Terms and Conditions
General Terms and Conditions of pironex technology GmbH
As of: August 28, 2025
§1 Scope
These General Terms and Conditions (GTC) apply to all deliveries from pironex technology GmbH via www.sonsor.de (hereinafter referred to as the online shop) to consumers.
A consumer is any natural person who enters into a legal transaction for a purpose that cannot be predominantly attributed to their commercial or independent professional activity. An entrepreneur is a natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.
The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they will only become part of the contract if we have expressly agreed to them.
§2 Product safety
(1) The product safety officer according to EU Regulation 2023/988 of pironex technology GmbH can be contacted at:
pironex technology GmbH
Product Safety Officer
Stangenland 4, 18146 Rostock
Phone (0) 381 70 06 08 0
Email: produktsicherheit@pironex.de
Rostock District Court HRB 11297
(2) The product safety officer of pironex technology GmbH is responsible for compliance with product safety-related requirements and for monitoring the relevant processes.
(3a) The contractual partner (customer, supplier, dealer or service provider) shall ensure that its responsible employees or agents have the necessary qualifications and experience to perform product safety-related tasks in accordance with the applicable standards.
(3b) The contractual partner (customer, supplier, dealer or service provider) undertakes to notify immediately in writing of any violations of product safety-related requirements and to initiate appropriate measures to remedy the violations.
(4) The contractual partner (customer, supplier, dealer or service provider) shall be liable for damages resulting from non-compliance with product safety-related obligations, insofar as they are attributable to him.
§3 Contracting parties
The purchase contract is concluded with pironex technology GmbH (Managing Director Tino Hülsenbeck), Stangenland 4, 18146 Rostock, Commercial Register: Rostock District Court, HRB 11297
§4 Conclusion of contract
(1) The presentation of the products in the online shop does not constitute a legally binding offer, but merely an invitation to order.
(2) You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process.
(3) By clicking the button “order with payment” you place a binding order for the goods contained in the shopping cart.
(4) The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button.
(5) The purchase contract in our online shop is concluded exclusively in German.
§5 Prices and shipping costs
(1) The prices stated on the product pages include the applicable statutory value added tax.
(2) In addition to the stated prices, we charge a flat rate of €4.99 for delivery within Germany for orders under €149.00. Shipping costs will be clearly stated on the product pages, in the shopping cart system, and on the order page.
For orders over 149.00 euros, delivery is free of charge.
(3) The goods will be shipped via DHL as standard delivery. As an online shop, we bear the shipping risk.
(4) In the event of cancellation, you as the buyer shall bear the direct costs of returning the goods.
§6 Delivery and availability of goods
Delivery is only within Germany. Items are sold only in normal household quantities and only to end consumers.
Delivery time is up to 4 business days. Any deviations will be indicated on the respective product page or in the order confirmation.
§7 Payment
In our shop you can generally use the following payment methods:
Payment via PayPal
Payment is made via the payment service provider PayPal, which handles payment processing via PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal Terms of Use, which can be viewed at www.paypal.com .
credit card
During the ordering process, you enter your credit card details. Your card will be charged immediately after you place your order.
Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed immediately after placing the order. Further information will be provided during the ordering process.
Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay feature, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed immediately after placing your order. Further information will be provided during the ordering process.
Klarna invoice
When you purchase on account with Klarna, you always receive the goods first, and you always have a 14-day payment period. Further information and Klarna's complete terms and conditions for purchase on account can be found here: https://online.klarna.com/villkor_de.yaws?eid=18901&charge=0
Instant bank transfer
We also offer Sofortüberweisung (instant bank transfer). We receive the transfer credit immediately. This speeds up the entire ordering process. All you need is your account number, bank sort code, PIN, and TAN. Using Sofort AG's secure payment form, which is inaccessible to merchants, Sofortüberweisung automatically initiates a transfer to your online bank account in real time. The purchase amount is transferred immediately and directly to the merchant's bank account. If you choose Sofortüberweisung as your payment method, a pre-filled form will open at the end of the ordering process. This form already contains our bank details. The form also displays the transfer amount and the intended use. You must now select the country in which you have your online banking account and enter the bank sort code. Then enter the same information you used when registering for online banking (account number and PIN). Confirm your order by entering the TAN. You will receive confirmation of the transaction immediately afterward. In principle, any internet user can use Sofortüberweisung as a payment method if they have an activated online banking account with a PIN/TAN procedure. Please note that Sofortüberweisung is not yet available at a few banks. For more information on whether your bank supports this service, please visit: https://www.klarna.com/de/sofortueberweisung-ist-jetzt-klarna/
§8 Retention of title
The goods remain the property of pironex technology GmbH until full payment has been made.
§9 Warranty and Guarantee
If delivered items exhibit obvious material or manufacturing defects, including transport damage, please report them immediately. You can do so directly to the transport service employee upon delivery or send us an email to kundenservice@pironex.com . Your statutory rights for all defects in our devices/delivered products that occur during the statutory warranty period of two years are the statutory rights to rectification of the defect or replacement delivery.
§10 Note on liability
We develop and test our devices with great care. However, we cannot accept liability for damage caused by improper use, incorrect installation, or unauthorized modifications. Our statutory liability, particularly under the Product Liability Act and in cases of willful intent and gross negligence, remains unaffected.
§ 11 Dispute settlement
The EU Commission has created an online dispute resolution platform. This platform serves as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
§12 Right of withdrawal
If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
If you, as a consumer, exercise your right of withdrawal in accordance with section 4.1, you will be responsible for the regular costs of return.
In all other respects, the provisions set out in detail in the cancellation policy apply to the right of cancellation.
